The ADA (Americans with Disabilities Act) is an “equal opportunity” law for people with disabilities. It is one of America’s most comprehensive pieces of civil rights legislation that prohibits discrimination and guarantees that people with disabilities have the same opportunities as everyone else. That is to participate in mainstream of American life, enjoy employment opportunities, to purchase goods and services. Also, to participate in State and local government programs and services.
ALD Locator
The ALD (Assistive Listening Device) Locator tells you what assistive listening systems are available in public venues around the United States.
Association of Late-Deafened Adults mission is to support the empowerment of deafened people. Late-Deafened Adults. These are people who have lost the ability to understand speech, with or without hearing aids, after acquiring spoken language. Visit ALDA national organization to see if there is a chapter near you.
Association of Medical Professionals with Hearing Losses (AMPHL)
AMPHL is a 501(c)(3) non-profit organization that has been serving thousands of Deaf and hard-of-hearing healthcare professionals and students worldwide. They provide support in the form of advocacy and mentorship.
Auditory Brainstem Implant (ABI)
According to Mayo Clinic, an auditory brain stem implant, originally developed for adults diagnosed with neurofibromatosis type 2, provides hearing to people with hearing loss who can’t benefit from a hearing aid or cochlear implant. This is most commonly due to a missing or very small hearing nerve or severely abnormal inner ear (cochlea). The auditory brain stem implant directly stimulates the hearing pathways in the brain stem, bypassing the inner ear and hearing nerve.

Auditory Processing Disorder
A disorder in which the brain and ears do not communicate effectively. It makes it difficult for someone to interpret the sounds that make up speech.
Aural Rehabilitation
Techniques focused on the reduction of hearing-loss-induced deficits of function, activity, participation, and quality of life through.
• sensory management to optimize auditory function.
• instruction in the use of technology and control of the listening environment.
• perceptual training to improve speech perception and communication.
• counseling to enhance participation, and deal both emotionally and practically with residual limitations.
Ava – A smartphone app that uses AI (artificial intelligence) to transcribe instantly what people say. Then, to improve quality, algorithms add punctuation, speakers, and vocabulary from your dictionary.
Badger is a smart badge that captions when people talk. Built on the idea that captions are needed for the Hard of Hearing while in the hospitals while staff wear masks.
Better Connect Academy
The Better Connect Academy helps businesses bridge the gap with the Hard of Hearing community with equal communication access & effective communication per federal law. They offer a one hour online course with CEU options.
C-Print Captioning
Meaning-for-meaning (non-verbatim) Speech-to-text services provided by trained professionals. They type spoken language/auditory information which displays as text on a screen, simultaneously read by the person who is hard of hearing or deafened. This service is provided through the use of a laptop computer and a specialized software.
Communication Access Real-time Translation is the instant, verbatim translation of the spoken word into text. A CART provider uses a stenotype machine, notebook computer and real-time software. Also known as Computer Aided Real-time Transcription.
CART Request Template
If you are unsure about how to request CART, use this template as a starting point and personalize for your own use.
CART Services by Julia Stepp, LLC
Julia provides remote CART/live captioning. Use the Hearing Loss LIVE! “contact us” page to learn more about the services Julia provides.
Caption + Activism + Community. CCAC is an official all volunteer non-profit 501c3 organization. Mission: Advocacy for Inclusion of Quality Captioning Universally.
Charcot-Marie-Tooth is a disorder that cause damage to the peripheral nerves. Specifically the nerves that transmit information and signals from the brain and spinal cord to the rest of the body. In the last ten years they linked hearing loss to CMT.
CapTel is a free voice-to-text captioned phone for home use provided by Hamilton.
CaptionCall is a free voice-to-text captioned phone service. They offer landline and mobile services.
Captioning Service Provider
Global Alliance – Find a Captioning Service Provider
Closed Captions
Subtitles accessible through a decoder on your television, video screen, or other visual display.
Diglo is an online catalogue with a large array of tools to help with hearing loss
Federal Communication Commission
FCC oversees and regulates communication by radio, television, wire, satellite, cable. They govern all 50 state and the District of Columbia and all US territories.
Global Alliance of Speech-to-Text Captioning
Global Alliance is a non-profit corporation whose purpose it to be the leading professional authority on speech-to-text captioning, representing all captioners, consumers, and industry.
Hearing Loss Association of America. Founded in 1979 by Howard E. “rocky” Stone, the Hearing Loss Association of America (HLAA). They represent consumers with hearing loss. Go to HLAA national website to locate your closest chapter.
Hands and Voices
Hands & Voices does not promote specific communication choices or methodologies. They have information about them and can direct families or professionals to other fine support organizations for specific information such as the Alexander Graham Bell Association or The American Society for Deaf Children. Their rallying points are areas of interest that are common to all people, but especially parents, connected by the interests of the Deaf or Hard of Hearing.
Haptic Technology
Technologies that a user experiences through their sense of touch.
Hearing Health Foundation
Hearing Health Foundation (HHF) is the largest nonprofit funder of hearing and balance research based in the United States. For 65 years and counting, HHF has awarded scientific research grants to foster the development of cochlear implant technology, more effective hearing aids and successful ear surgeries, and ultimately a cure for hearing loss which affects nearly 50 million Americans.” Subscribe to their free, quarterly magazine. It has articles from, and about, hearing loss community members. They share strategies, tools and more.
Hearing Loop
Definition according to Ampetronic: A hearing loop, is an assistive listening system that provides access to facilities for those who experience hearing loss and use a hearing aid. It takes a sound source and transfers it directly to a hearing aid without background noise, interference or acoustic distortion.
Sometimes referred to as an induction loop, T-Loop or an audio frequency induction loop (AFIL),
Hard of Hearing refers to people with hearing loss ranging from mild to severe, and sometimes profound. People who are HoH usually communicate through spoken language and can benefit from hearing aids, cochlear implants, and other assistive devices. They use lip/speech reading and captioning.
Humelan Hearing
Humelan Hearing’s purpose is to provide people with the information and tools they need to navigate life with hearing loss while also working to make our environment more accessible and inclusive. Everything we do involves the three primary pillars: providing readable and reliable information, fostering supportive communities, and collaborating to create meaningful impact.
A reduced tolerance to sound. People with hyperacusis often find ordinary noises too loud. It often causes discomfort or pain.
Individuals with Disabilities Education Act is a law that makes available a free appropriate public education to eligible children with disabilities throughout the nation. It ensures special education and related services to those children.
Individualized Education Plan lays out the special education instruction, supports, and services an student needs to thrive in school. IEP’s are part of PreK-12 public education.
InnoCaption is a free cell phone app with a choice of live captions or voice-to-text. Capable of desktop streaming.
Job Accommodation Network is a non-profit organization that specializes in ADA accommodations specific to each disability under ADA. It includes needs for those who are hard of hearing. Their services are free and they can consult with an employee or a business.
Julia Step CART Services, LLC
Looking for remote CART services? Julia has a CART business. Feel free to get in touch with her through our “contact us” page for information on CART services.
Listen Technologies
Listen Technologies is a Utah based company specializing in assistive listening devices for hearing loss for public venues, schools and more.
Listening Fatigue
Listening fatigue according to the American Academy of Audiology: “Hearing loss leads to communication difficulties. To maintain optimal understanding, listeners with hearing loss must allocate more cognitive resources, or brainpower, to listening than do listeners without hearing loss.”
Live Transcribe & Sound Notification
Live Transcribe & Sound Notification is a speech to text app found at your smartphone app store. It offers speech transcription and sound notification
Liza Sylvestre
Liza is a multimedia artist with a hearing loss. She creates installations that help make sensory loss more visible and thought out.
LoopBuds are t-coil enabled earphones that allow people to receive the sound from a hearing loop via smartphone. Also can be used to make phone calls, and listen to music.
Ménière’s Disease
An inner ear disorder that can affect both hearing and balance. It can cause episodes of vertigo, hearing loss, tinnitus, and the sensation of fullness in the ear.
National Court Reporter Association
NCRA is a resource to locate local and remote CART/captioning providers. It also lists accredited programs for CART/Captioning and Court Reporting.
Neurofibromatosis (NF1 & NF2)
According to Mayo Clinic, neurofibromatoses are a group of genetic disorders that cause tumors to form on nerve tissue.These tumors can develop anywhere in the nervous system, including the brain, spinal cord and nerves.
Noise-Induced Hearing Loss
Hearing loss caused by exposure to harmful sounds. Either very loud impulse sound(s) or repeated exposure to sounds over 90-decibel level over an extended period of time. This damages the sensitive structures of the inner ear.
Open Captions
Subtitles that are always in view and cannot be turned off.
Otter is a speech to text app that can be used on your smart phone or your computer. Limited monthly minutes are available for free.
Personal Bill of Rights for the Hard of Hearing
Being Hard of Hearing (HoH) is not something we choose. Hearing loss chooses us. We have the right to communication access, inclusion, and social interaction. Take a look at Hearing Loss LIVE!’s Personal Bill of Rights for the Hard of Hearing.
Age-related hearing loss that gradually occurs because of changes in the inner ear in individuals as they grow older.
According to Wikipedia: “A physical condition of the inner ear that leads to reduced tolerance of loudness.”
SayWhatClub is an international nonprofit, tax-exempt organization run by volunteers with hearing loss. SWC offers peer-to-peer support to all people over the age of 18 with hearing loss and deafness. Family and friends of those with hearing loss are also welcome. Their online community provides a way for people with hearing loss to connect with each other via email listserv, private Facebook groups, and a public Facebook page.
Section 504
Section 504 prohibits discrimination on the basis of disability in programs or activities that receive Federal financial assistance from the U.S. Department of Education,
Sensorineural Hearing Loss
The most common type of hearing loss. It involves the inner ear and damage to the hearing nerve; generally, hair cells within the cochlea are damaged. The result of aging, exposure to loud noise, injury, disease, certain drugs or an inherited condition. Take a look at our blog post for Sensorineural Visuals to better understand this hearing loss.
Soundprint is great app to help you measure your surrounding noise levels. Locate local restaurants that have a quiet hearing loss friendly environment.
TRS (Telecommunications Relay Service)
TRS allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. territories for local and/or long distance calls.
Telecoil, T-Coil
A small copper wire coiled up in many hearing aids designed to pick up magnetic signals. Originally designed for phone use but expanded for use with hearing loops. Here’s a simple article from Healthy Hearing.
Ringing, buzzing, high-pitched whistling, or any one of several other sounds. These sounds are not external, they come from within. Tinnitus is a common problem and affects about 15% to 20% of the population. Visit the American Tinnitus Association (ATA) for more information.
Tinnitus, How to Manage Your Tinnitus
A workbook on how to manage tinnitus from the National Center for Rehabilitative Auditory Research, NCRAR, in cooperation with the U.S. Department of Veterans Affairs.
TypeWell Captioning
Live meaning-for-meaning (non-verbatim) transcription service for people with hearing loss, autism, auditory processing disorder. Transcribers convey the essential meaning of what is said in a clear, concise format using condensing strategies to restructure spoken communication and environmental sounds into clear, visually accessible text.

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