There’s a difference between hearing and understanding. Just because we hear someone doesn’t mean we understand them. As an example, hearing people can have a hard time understanding each other in noisy situations. Also while on phones, there can be too much background noise or weird acoustics (acoustics affect mechanical hearing) for them to understand what’s being said. Hearing people understand this but can forget that it especially applies to anyone with hearing loss. Even though technology has improved with hearing devices, these situations remain a BIG challenge for people with hearing loss.
Speaking of challenges, have you seen our post on Sensorineural Visuals? Sensorineural hearing loss (also called nerve damage) distorts hearing in varying degrees from person to person. That post gives visuals of how hearing loss affects speech. We hear certain frequencies very well and at the same time, aren’t able to hear other frequencies. It’s confusing! In the early stages we might question if we have hearing loss because we hear plenty of noise. It’s just not always what we want to “hear.” We know you’re talking so that’s hearing. We just can’t understand what you’re saying.