Communication is a chore in general. Add hearing loss and it’s 10 times more challenging. At Hearing Loss LIVE!, we say this all the time in regards to communication: We cannot do our part, if others don’t do their part. The following 3 guidelines are for our hearing communication partners – this is their part of the communication equation:
- Get the hard of hearing person’s attention first, before talking.
- Face that person while talking the whole time. The minute you turn away, sound starts to fade a bit. We need sound coming right to us. Also, seeing is hearing. We use facial expressions, body language and minor lipreading to help interpret the spoken language.
- Be within 6 feet because the closer you are the better the sound quality. Again, seeing is hearing.
Most of us hear enough to know people are talking, which makes hearing loss so darn confusing. We hear your voice but every conversation is a puzzle for us. Many of us are missing certain frequencies in speech, as in we don’t hear some consonants. Part of the puzzle is filling in the consonant gaps with what we know of the topic. When you face us, the sound comes straight to us and we can use facial expressions and body language to fill more pieces of the puzzle. Number 1 and 2 are easier when you’re within 6 feet.
Those 3 rules should be boundaries for all hard of hearing people. It doesn’t matter if we’re wearing hearing aids, cochlear implants or nothing. Those 3 rules are how we hear/understand. The general population does not understand hearing loss so it’s up to us to let others know what works best for us. Be proactive. The 3 golden rules set your stage for better communication.
“When we fail to set boundaries and hold people accountable, we feel used and mistreated.” Brene Brown
Making Your Boundaries Count
Julia: When we say we need to set boundaries, everyone squirms in their seats. They roll their eyes. There’s a few big sighs. Boundaries feel like a difficult thing but it’s okay to respect yourself.
Actually, we use boundaries everyday, we just don’t realize it.
- Do you use boundaries with co-workers?
- How about your boundaries with your children?
- What are your boundaries with your spouse?
- Think about your extended family, what boundaries do you have with them?
- Do these boundaries involve communication?
- Have you changed boundaries based on the situation, the person, the event or in general, over time?
Sit down with these questions, with pen and paper, and think about it.
Boundaries are a part of our everyday life. We don’t have the same boundaries for our five-year-old as we do when they hit their teenage years. Boundaries for your coworker, Jan, may look different than your coworker Jill.
How many times have you adapted, changed, and/or discussed communication boundaries that worked best for all parties? The hearing person and the one with hearing loss?
Talk to Your Hearing Partner About Communication
Why would you not want to sit down and figure out the role hearing loss plays in communication? To me, it only makes sense that hard of hearing communication boundaries need to be talked about, possibly changed and worked on. At home, with friends and at your place of work.
Work together. Having clear boundaries helps every member know what’s expected. In the future, you may need to change some communication boundaries because circumstances change. Other boundaries will stay the same. Don’t squirm in your seat and say you can’t do it because hearing loss has entered the equation. Y’all got this! Hearing partners join in, encourage growth and change.
Personal Bill of Rights
Chelle: Edmund J Bourne created the Personal Bill of Rights in his Anxiety and Phobia Workbook. During a tough period in my life, I read this list of rights to myself often. It reminded me that I’m a valuable person and deserve some respect and happiness too.
Then I started thinking there should be a personal bill of rights for those with hearing loss too. ASHA (American Speech-Language-Hearing Association) has something similar on their website which was a good start, yet it needed some tweaking from the consumer perspective. Here’s a few of the things we came up with…
- I have the right to express my communication needs.
- I have the right to change my accommodations as needed.
- I have the right to take hearing breaks.
(You can receive the full list by buying us one cup of coffee on our Buy Me a Coffee site.)
What Communication Boundaries Look Like
We often don’t want to be a bother to other people so we keep quiet on our communication needs. (I think we have our fair share of anxiety with communication.) Using the Personal Bill of Rights and our Personal Communication Bill of Rights might look like this:
- If I’m at a friend’s house and they want me to watch a movie, or show, with them: “I need captions on. It’s the only way I can enjoy the movie also.” Then I show them how to turn them on and off.
- Assistive listening devices worked great for several years. However, when my hearing took another dive so my communication needs changed. I now need captions to enjoy events like live theater/the lecture/the class, so I can participate fully. Both accommodations are needed. I like to hear what I can and read captions too.
- When my husband wants to go out in the evening: “I am too tired to go out tonight. All my energy is spent. I need a hearing break so I’m going to stay home tonight. It’s ok with me if you go out tonight without me.”
Drawing my communication boundaries helps me at work, at home and while out in public. It’s not always easy and sometimes it takes a few tries to find what works best for me. Then I need to let others know. If I don’t let people know how best to talk to me, they are going to make assumptions. (See our blog on Collateral Damage.) With all the misconceptions out there, the assumptions are bound to be wrong.
Communication is a Basic Human Need
Gloria: Communication is a basic human need to connect. We connect through our communication whether that be voice, text, captions, sign language, social media or email. We are establishing our identity, communicating our needs and sometimes wants.
When we are little, playing with our toys, and when your sibling takes your toy you might say, “No!” That is our start of knowing when to set boundaries. It begins early in our lives. I never told my children they had to share. I asked them if they wanted to share. Sometimes the answer was yes, sometimes it was no.
Knowing ourselves and our needs first helps us to clearly communicate our choices. Respecting ourselves is essential for us to know what we need at any given time. Sometimes we have to set limits for many reasons and those limits can change due to fatigue, time, relationships, physical, and emotional needs. It is a way to protect our energy, to survive in the turmoil of our everyday lives.
When I was in China, my interpreter told me I was too nice and people would take advantage of me. I told her that wouldn’t happen because I knew myself, what I wanted to give and what I don’t want to give. I could be polite but recognize my own needs and respect them. No one can take from you what you don’t want to give. That was easy to do in a foreign environment. It’s not so easy to do within relationships of importance to us.
More Examples of Communication Boundaries
Communication boundaries in the HOH world look different but in reality it is the same concept. It is so easy to violate someone’s boundaries when you don’t understand their needs. First we have to know ourselves well enough to communicate that to others. Examples:
- “I would love to have you come over today but I am exhausted from working late last night. I would welcome lunch in a couple of days.”
- “It’s not funny when you make fun of me with the hand behind the ear gesture indicating hearing loss.”
- “ Be aware that I will take a little longer to communicate with you because I am determining if I heard you correctly and deciding how to respond.”
- “Yes, I communicate with sign language, CART and lipreading. I really want to understand.”
- In a large meeting: “Sir, I would appreciate it if you clip my microphone on your shirt so I can hear you. I really want to understand your presentation.”
These statements are an affirmation of our needs set as an expectation that they will be met. We require some accommodating on your part so I can understand what you are communicating. I respect you enough to find ways to communicate in a different manner that allows us to have a conversation.
Different Strategies for Communication
In this manner we can set boundaries. In this way, communication can happen to establish relationships that will enrich us. The expectation is that our needs will be met because they are reasonable and not capricious. I am not making this up just to make you uncomfortable. They are valid requests. Just as you have needs and expectations that I will become aware of, we develop a relationship of kindness, caring and respect. It’s always a give and take. I do not require more for my communication needs because I have hearing loss, I need “different” strategies in order to give my full attention to you.
At times, I will be able to assess an individual’s personality by how accommodating they are to my communication needs. If a person is not able to adjust, I realize that he/she may have some difficulty with communication. I will communicate through email or text. I don’t judge their ability, I accommodate them. Just as I need some adjustments, so do they. I respect them and myself at the same time.
Communication strategies and boundaries can be fun and exciting to everyone when applied with compassion and caring. Difference is not a negative, it is an opportunity to learn new skills and enrich your life. Let’s have fun together.
Finding Your Own Boundaries
Communication boundaries will look a little different for everyone as we all have our preferences. We are all similar but also a little different. Explore. Experiment. Talk to others who have hearing loss. Then use what works for you and go with it…until your needs change or you find something else that works better. It’s up to us to figure out what works. If we don’t manage our hearing loss, someone else will.
“Boundary setting helps you prioritize your needs over other people’s wants.” Lauren Kenson, health coach
Join our Let’s Talk Tuesday workshop.
We’re online and live March 7th at 6:00 PM Mountain time (adjust for your time zone). Join Julia, Gloria and Chelle to discuss Communication & Boundaries, we all learn from each other!
It’s online via Zoom with CART/live captions. There is no charge for the workshop. Register on our Events page.
Did you like this blog? See our other posts with Gloria: